[FAQ] Some products are skipped during the import, what now?

When importing products with the VidaXL app, some items might occasionally be skipped. This usually happens because of internal Shopify errors, though the exact cause of these errors is still unclear.


Example of the error:

Not to worry though, the app will try to make another attempt to import them later.


Can’t figure it out? You can always send a message to the support team via the chat bubble at the bottom right 🎈 Support to the rescue πŸ‘¨β€πŸ’» πŸ‘©β€πŸ’»

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