[FAQ] When is the Track & Trace available in Shopify?

The VidaXL app checks for order updates every 4 hours. So if an order has been placed but you don't have a Track & Trace in Shopify yet, no worries, be patient, it'll come!

Can’t figure it out? You can always send a message to the support team via the chat bubble at the bottom right 🎈 Support to the rescue 👨‍💻 👩‍💻