[eBay] How do I create eBay policies?
In this article, we'll explain how to create the eBay policies in your account and how to select them in the plugin.
In the plugin, you are able to select your policies that you created in your eBay account. Policies that can be selected in the plugin are:
| Option name | Type | Explanation |
| Payment Policy Id | Dropdown | This unique identifier indicates the payment business policy that will be used once an offer is published and converted to an eBay listing |
| Fulfilment Policy Id | Dropdown | This unique identifier indicates the fulfilment business policy that will be used once an offer is published and converted to an eBay listing |
| Return Policy Id | Dropdown | This unique identifier indicates the return business policy that will be used once an offer is published and converted to an eBay listing |
Create policies in your eBay account
If the policies aren't visible in the dropdowns, then you probably haven't created them yet in your eBay Seller Hub. To do that, please follow these steps:
- Log in to your eBay Seller Hub
- Click on Listings
- On the left navigation bar under the header Settings, click on Business policies
- On that page on the right side, click on the blue button Create policy
- Choose which policy to create
Clear cache to make policies visible in the plugin
After you created the policies:
- Log in to your WordPress backend
- Go to the eBay plugin settings
- Click on the Tools tab
- Lastly, click on Clear Cache
The policies should now be visible!
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