Signature value is invalid
In this article
Screenshot
Plugins
- vidaXL
- BigBuy
- Matterhorn Moda
- Van der Meer
Cause
One of the credentials to connect with both the dropshipping platform and Woosa servers is incorrect.
How to solve
Follow the next steps to solve this issue:
- Go to WooCommerce -> Settings -> Advanced -> REST API -> Revoke the REST API key of Woosa
- Go to Users -> Search for woosa_midlayer -> Delete the woosa_midlayer user
- Go to Plugins -> Search for the Woosa – vidaXL for WooCommerce plugin -> Deactivate the plugin -> Reactivate the plugin
- Go to WooCommerce -> Settings -> vidaXL -> Authorization -> Click on the button Click to Authorize.
It might happen that after these steps you will receive a new error during the authorization: Woosa secret key invalid. Please read the solution for this error above.
- Try again to Start the Synchronization.