We’ve discovered that most of our clients have piled up ‘pending’ scheduled actions that don’t get processed on time. Therefore, some processes will not work as expected or will not be processed at all. Think about sending orders, product updates, or synchronization.
To prevent this we’ve come up with a solution that’s called the ‘Heartbeat’ option. You can find this option under the plugin Heartbeat tab:
What does the Heartbeat do?
This option allows your site to use an external CRON job to trigger the synchronization or order sending to work as expected instead of using your scheduled actions. After enabling this option, a cron job will be automatically created on our server. You don't need to do anything from your end. So if you see many ‘pending’ scheduled actions and they are not processed on time, make sure to use this setting.
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