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I removed the woosa_midlayer user, how can I fix this?
I removed the woosa_midlayer user, how can I fix this?
Jessica Risch avatar
Written by Jessica Risch
Updated over a week ago

If you have removed the woosa_midlayer user from your WordPress backend, the connection between our plugin and the external platform will be broken.

Follow the next steps to solve this issue:

  • Go to WooCommerce > Settings > Advanced > REST API > Revoke the REST API key of Woosa

  • Go to Users > Search for woosa_midlayer > Delete the woosa_midlayer user

  • Go to Plugins > Search for the Woosa – vidaXL for WooCommerce plugin > Deactivate the plugin > Reactivate the plugin

  • Go to WooCommerce > Settings > vidaXL > Authorization > Click on the button Click to Authorize.

It might happen that after these steps you will receive a new error during the authorization: Woosa secret key invalid. Please read the solution for this error above.

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