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Why aren't my product prices updated?
Why aren't my product prices updated?

Here we'll explain why your product prices aren't updating in Shopify.

Updated over 8 months ago

If your VidaXL product prices aren't receiving updates in your store, then it's possible that you left the option to update existing product prices disabled in the app settings.

To enable this option, follow these steps:

  1. Go to the VidaXL app settings

  2. Then click on the Sync settings tab

  3. Under the Settings header, click on the Product information updates accordion

  4. Enable the checkbox Overwrite price with value from VidaXL

From now on, the products will receive price updates correctly from the VidaXL feed.

Important: this option is also necessary to enable if you have configured any price margins in the app settings.


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