To avoid selling products that may already be out of stock with your supplier, you can use the Preserve Stock Offset setting. Here’s how to set it up:

Not sure what this does? Let us explain why this setting is useful and how it works.

Dropshipping webshops often use the same supplier catalog. This creates competition for popular items, which can sell out quickly. For instance, a product might show 8 items in stock, but those could sell out in minutes due to high demand. Additionally, suppliers typically update their stock levels periodically, such as every 30 minutes. This means that a product might appear as “in stock” in your webshop, even if it has already sold out with the supplier. This can lead to disappointed customers and missed opportunities.

Here’s an example: You’re selling a popular product, and your supplier lists 8 items in stock. Without the Preserve Stock Offset, your store may still show the product as available, even if another webshop has already sold it out. If a customer places an order during this delay, you’d discover the issue only when trying to fulfill the order. This could result in unhappy customers and a loss of trust. By setting the Preserve Stock Offset to a number like 10, you create a safety buffer. This means your store will mark the product as “out of stock” when the supplier’s stock reaches 10 or fewer. This reduces the risk of overselling.

While Woosa works to keep stock updates as accurate and frequent as possible, the Preserve Stock Offset provides an additional safeguard. It helps prevent overselling, ensures happier customers, and protects your webshop’s reputation.

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